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Too Much Coffee

Sales Of Plastic Cups Should Be Up This Morning

Last night on News 4 at Ten we finally revealed the findings of our latest hidden camera investigation, which centered on how hotels clean (or don't clean) the glassware and coffee pots in their guest rooms.

Our cameras captured video of housekeepers wiping down drinking glasses with sponges and towels they had used to clean bathrooms and toilets. 

Despite local and state health regulations that require all in-room glassware be cleaned and sanitized at high temperatures, inside a dishwasher, we saw housekeepers rinsing glasses and coffee mugs in the bathroom sinks, with their bare hands, sometimes without using any soap.

We showed our video to the head of the local health department, which is responsible for hotel cleanliness, and he was surprised and concerned about what these hotels are doing.  He told us hand washing may be okay at home, where your dishes are usually used by your immediate family.  But at hotels and restaurants, where the glassware is used by hundreds, maybe thousands of people, proper sanitizing is vital to control the spread of infectious germs.

The health department contacted us shortly before the investigation went on the air to say they are launching a new effort to educate hotels and their employees about proper procedures for washing and sanitizing cups and glasses.

In the past, health inspectors primarily checked only the hotel kitchens.  Now, as a result of our report, they will be looking for proof the glassware in the rooms is being washed properly.

Makes you think of all the times you used that hotel glass to down some medication or brush your teeth, doesn't it?  Yuck!        

Published Friday, February 01, 2008 9:25 AM by Jaie Avila

Comments

 

The T4 Program said:

Jaie,

I saw (on the internet) a similar investigation done at 3 or 4 respectable hotels in Georgia.

They were also doing the same thing. On the glasses they did clean, hidden cameras caught some hotel staff using toxic chemicals that were clearly marked "Do Not Ingest", so aside from the germ factor, there could be potential chemical poisoning issues as well.

Your report, combined with the earlier one I watched pretty much proves that this is not an isolated incident as that one manager in your piece claimed. Its a common practice being emulated across the country.


February 1, 2008 3:44 PM
 

Give Us Barabbas Q said:

I am filled with angst.
February 1, 2008 3:59 PM
 

Saw This Already said:

Funny....saw this similar story out of Atlanta, Ga. a few months ago.  Haven't seen Mr. Avila's video yet.  I saved the one I was sent from Ga, though.  Wonder if there are any similarities.

February 1, 2008 8:24 PM
 

Gene Zimmerman said:

This reminds me of a personal experience I had years ago on a business trip to Houston, when I lived in Midland. I was staying in a nice hotel near the Galleria and happened to go up to my room during the day when the maid was there. She had a wash cloth tucked into her belt that I saw her use to wipe the toilet seat, etc. As she was starting to leave the room, she spied my used drinking glass on the little table by the door. Almost as an afterthought, she pulled out the wash cloth, quickly wiped my glass "clean" and left. Apparently she thought nothing of it!  

I complained to the hotel management and only got a very brief written apology.
February 1, 2008 10:35 PM
 

jacquero said:

That's why I ONLY use the plastic cups & only then if the plastic wrapping is unopened.
February 2, 2008 10:21 PM
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